Frequently Asked Questions
We are here to answer questions that you may have about Hotel La Heredia.
As members of La Heredia, we are dedicated to the community, quality, value and the spirit of the village.
Some commonly asked questions are addressed below.
Please review our detailed Q&A document for more background and details.
To stay informed, please provide your contact details so we may keep in touch.
Are there any (pending) lawsuits?
Yes. The overview of these lawsuits can be downloaded here.
Was there an opportunity for the Urb La Heredia to secure the community pools?
After the 2019 AGM we were approached by a former La Perla company if we were interested in buying the pools.
In January of 2020, Hotel La Heredia sat for a closed meeting with members of the community leadership. The meeting was intended to be an open and constructive dialogue about the hotel development plans and the pools. We shared documentation and offered to facilitate the acquisition of the pools. There no was no follow up on this proposal by community leadership.
Why did Hotel la Heredia purchase the pools?
First and foremost, we want to keep both pools and public spaces out of the wrong hands. E.g. a third party could restrict access or put them on pool rental platforms for outside visitors.
Second, we want to keep the pools consistent with the quality of the village.
Due to a number of legal reasons the time window to buy the pools was limited. The purchase lead straight to ownership. Legal proceedings – as initiated by the Committee of Urb La Heredia – are long, expensive and have an uncertain outcome.
We also assumed that this gesture would open a dialogue with Urb La Heredia and Committee about the hotel development and the community interests.
What are the plans for the communal businesses at the entrance of La Heredia?
Hotel la Heredia is the owner of the bakery, the bar, the restaurant, the butcher, and the office spaces around the entrance square. These properties were acquired with the intention to secure and maintain quality commercial activities in the village. The plan is to keep the businesses operational and accessible to everyone – hotel guests, visitors, and residents alike. We aim to create an engaging environment and positive experience for quality, authenticity, and variety. It is not the intention to have these business only serve hotel guests.
When did Hotel la Heredia purchase the pools?
We registered on January 22, 2021.
What will change for community members of Urb La Heredia: can they still use the pools the same way and under the same conditions as they have done before?
Will Hotel La Heredia intend to have hotel guests use these pools?
The hotel plans to have its own swimming pool. This should be part of an overall arrangement taking care of the interests of the community and of the interests of the hotel.
Why develop a hotel in la Heredia?
We believe that a luxury boutique hotel will complement the La Heredia community and benefit its members – and as such would be a viable solution for the long-vacant office building at the village entrance. Compared to other commercial uses that have been proposed (offices, retail spaces, exercise studios), our hotel shares community concerns and priorities, and has the capacity to collaborate on common interests such as public spaces, infrastructure, and maintenance. As long-time resident owners in La Heredia, and as hotel specialists, we are committed to creating a positive impact for the community at large.
What about parking, pools, and noise?
These are common concerns that affect La Heredia residents and the hotel guests alike – and we are therefore committed to finding solutions and a constructive dialogue to address such concerns. For example, the current plan is to scale the hotel property to include more space and a large garage to accommodate guest parking, facilities management, and storage. A small hotel pool and closed terraces for hotel guests are also included in the plans, thereby minimizing hotel guest presence in the community areas beyond the security gates. Noise and congestion will be addressed and managed with strict codes of conduct – as it affects hotel guests and community residents alike.
Does The Hotel Offer Facilities or services for la heredia residents?
It is our intention to make the hotel’s common areas on the ground floor open to La Heredia residents. And if there is an interest from the community, we are open to hosting residential gatherings and making our property and resources available for community needs. We are also planning to offer a La Heredia Neighbour rate. We believe in active engagement with the community, and are open to suggestions how we may improve to benefit the community as a whole.